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4.3.3 Search Engine Optimisation (SEO)
4.3.3.1 Introduction
84 % of first visitors on a web page come from a search engine. The rest find their way through other mediums like links or recommendations. 42% of users click on the first result within a SERP and only 12% on the second. These data emphasize the importance of a good ranking. One position difference could double sales (Fischer, 2009, p.169).
SEO has the aim to optimise a web page in order to get a good ranking in the unpaid search results. The optimisation is realised within one’s own web page (On-page optimisation), as well as in the sphere of the web page (Off-page optimisation). There are positive and negative factors which influence the ranking, as well as many SEO tools (see Appendix 1) which facilitate the work for an online marketer. The following chapter is about SEO factors and techniques.